Terms of Service.

These terms govern your use of Halverton and Company's Atlassian Marketplace apps (the “Apps”), including Deadline Defender for Jira. By installing or using any of our Apps you agree to these terms. If you do not agree, please uninstall the App.

1. Acceptance of terms

These terms form a binding agreement between you (the customer, either as an individual or on behalf of your organisation) and Halverton and Company. They apply alongside the Atlassian Marketplace Terms of Use, which govern your relationship with Atlassian.

2. Licence

Subject to these terms and to payment of any applicable fees, Halverton and Company grants you a non-exclusive, non-transferable licence to use the Apps inside your Atlassian Cloud instance for your internal business purposes. You may not:

• Reverse engineer, decompile or otherwise attempt to derive any App's source code
• Resell, sublicense or redistribute any App or any part of it
• Use any App in a way that violates applicable laws or third-party rights

3. Fees and trials

Pricing is set on the Atlassian Marketplace listing for each App. Atlassian handles billing on our behalf. Free trials are typically 30 days; at the end of a trial period you must either subscribe or uninstall the App.

4. Privacy and data

Our handling of customer data is described in our privacy policy. In short: we do not store your data externally, we do not share it, and we do not sell it.

5. Support

We provide support by email at hello@halvertonco.com during business hours (Mon to Fri, 8am to 5pm SAST). We aim to respond within one business day. Major issues affecting App availability will be prioritised.

6. Service availability

Our Apps run on Atlassian Forge inside your Jira tenancy, so their availability depends on Atlassian's platform. We do our best to keep our code reliable, but we make no uptime guarantees beyond those Atlassian itself provides.

7. Warranties and disclaimers

To the maximum extent permitted by law, the Apps are provided “as is” without warranty of any kind, whether express or implied. Halverton and Company does not warrant that the Apps will be uninterrupted, error-free, or that all defects will be corrected.

8. Limitation of liability

To the maximum extent permitted by law, Halverton and Company will not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits, revenue, data or use, even if advised of the possibility of such damages. Our total liability arising out of or relating to the Apps is limited to the fees you have paid for the affected App in the twelve months immediately preceding the event giving rise to the claim.

9. Termination

You may terminate this agreement at any time by uninstalling the App. We may suspend or terminate access to an App if you breach these terms or if continued operation would expose us to legal or security risk. On termination, your licence to use the App ends immediately.

10. Changes to these terms

We may update these terms from time to time. Material changes will be reflected in the “last updated” date and announced in the App's changelog. Your continued use of an App after a change constitutes acceptance of the updated terms.

11. Governing law

These terms are governed by the laws of the Republic of South Africa. Any dispute will be subject to the exclusive jurisdiction of the South African courts.

12. Contact

Questions about these terms? Email us at hello@halvertonco.com.